Customer Support
Welcome to Art4Causes. We are dedicated to ensuring your shopping experience is smooth and enjoyable. Our customer support team is here to assist you with any questions or concerns you may have. Please find helpful information below:
Contact Information
Customer Support Email: info@art4causes.org
Frequently Asked Questions (FAQs)
Before reaching out to our support team, you may find the answers to your questions in our Frequently Asked Questions section. Browse through common queries related to orders, shipping, returns, and more.
Order Status
To check the status of your order, please visit our Order Status page. You can track your package and get real-time updates on its location.
Returns and Exchanges
Thank you for supporting ART4Causes We appreciate your commitment to our cause and the purchase of our artworks. Please review our return policy carefully, as it outlines the terms and conditions for non-refundable donations and refundable art sales.
Refundable Art Sales:
Artwork purchases from Art4Causes are eligible for a full refund within 7 days of receipt.
Eligibility for Art Returns:
To be eligible for an art return, the artwork must be in its original condition, and you must provide proof of purchase.
Artwork damaged during shipping or with defects can be returned or exchanged. Please contact our customer support team within 7 days of receiving the artwork, providing detailed information and photographs of the damage.
Customized or commissioned artworks are non-refundable unless they arrive damaged or defective.
How to Initiate a Return:
Contact Customer Support:
For art returns, please contact our customer support team at info@art4causes.org within 7 days of receiving the artwork.
Provide your order number, a detailed reason for the return, and photographs of the artwork if it is damaged.
Return Authorization:
Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the item.
Packaging and Shipping:
Artwork must be securely packaged in its original packaging to prevent damage during return shipping.
Clearly label the package with the RA number provided.
Return Confirmation:
Upon receiving the returned artwork and verifying its condition, we will process the refund to the original payment method within [number] business days.
Contact Us:
If you have any questions or concerns about our return policy, please feel free to contact our customer support team at ART4Causes.
Thank you for your understanding and support of Art4Causes We strive to ensure your satisfaction with both your contributions and art acquisitions.
Technical Support
Encountering technical issues? Visit our Technical Support page for assistance with website navigation, account issues, or any other technical difficulties.
info@art4causes.org
Contact Us
If you can't find the information you're looking for or need further assistance, please don't hesitate to reach out to our customer support team. We're here to help!
info@art4causes.org